Consumer Confidence Reports
2020 Annual Water Quality Report

We are pleased to offer the Annual Consumer Confidence Report (CCR) on our website. Starting July 1, 2021, you will be able to view the Town of Cleveland Annual Water Quality Report online located on this page.  We encourage you to take a moment to read over the report.

Please note the URL provided to customers on the monthly water bill will take you directly to the CCR (Annual Water Quality Report) for the calendar year 2021, however this water report was prepared for 2020 and therefore the URL provided is This report was also mailed to each customer with water bills on July 1, 2021. Please note that Tank Hollow Falls Well was not in service or being used for drinking water during the 2020 year, which did prevent the ability to monitor the water from that well. That well has been repaired and is back in service for the 2021 year.

You may view the report below or if you wish to view in PDF format or to print a copy of the report, please click the link below labeled PDF. We have also provided the link 2020 Water Report in blue to view in larger font. Please call 276-889-4365 if you would like us to mail another paper copy of the report to your home. Please see your water bill due July 15th for entire mailing of the report. Also please see the public notice which was also mailed to each customer and available here for viewing.